Well, my grin has morphed into a grimace...
When I was sending my old cameras to a camera shop near Inverness for evaluation, Parcelforce took FOUR days to pick it up. Each day they assured me and the shop that they were "on their way". Eventually they picked it up.
Thankfully it arrived in one piece.
So, I accepted the deal - all that stuff for two Quattros. They posted them yesterday to arrive today.
I phoned the shop at 4pm saying the package hadn't arrived. They checked the Parcelforce website, and it says it was delivered and signed for in a name which is not mine. I found a woman of that name in the next street. She said a delivery man asked her if there was a MacKillop in her block. She said no, and claimed the delivery man then said he would take it back to the depot. The website still claims she accepted it and signed for it.
I assume the shop will send me another package - clearly none of this is my fault. But when will they? They don't reply to emails over the weekend, and anyway, Parcelforce is closed until Monday. They will probably wait until Parcelforce has finished an enquiry.
All very frustrating. I assume I will lose no money, though the part-exchange deal clouds the issue.