The Injured X10

[Kev Pugh]

Davie im thinking they just dont like their kit not working and would rather sort it......its probably the best customer service I have ever had, if carlsberg made customer service it would be like this.

I am totally gobsmacked to be honest....

 

[Dave Green]

WooooooooooooooHoooooooooooooooooo

 

[Dan Cattermole]

Incredible Kev!

 

[Kev Pugh]

Its the omly good thing to happen to me in an age......other than bad pig giving uou a shot that is @Dan Cattermole

 

[Pat Reehal]

Its the omly good thing to happen to me in an age......other than bad pig giving uou a shot that is @Dan Cattermole

So finding out that I was a long lost cousin ranks below the piggy adventures eh?

Excellent news on your X10. Fuji UK are a really first class outfit. The one time I had to call upon their service, and possible goodwill, was dealt with in a highly professional and very satisfactory way. Their response, and the manner in which they went about it, has been paid back several times in my subsequent camera and lens purchases.

 

[Kev Pugh]

Sorrg Pat, but a pig in a poke! What can challenge that?

FUGI ROCX THE SOX

 

[Pat Reehal]

Sorrg Pat, but a pig in a poke! What can challenge that?

Apple sauce to you, you oink.

 

[Chris Dodkin]

Result!

 

[Tom Dunne]

That's a great story so congratulations Kev, a fantastic response. Really happy for you.

 

[Paul Lange]

I wonder if I sent my wife off to Fuji would she come back with a few new parts and in "as new" working order......

I didn't say that, please don't her!!

 

[Pete Askew]

As if we would. Now, those bank details were?...

 

[Kev Pugh]

Too late pete I've already circulated the post on ALL social media sites and its going viral, in fact Mrs Lange has just contacted me asking who started the rumour that she needed new parts, she did comment on the old man or something, couldn't quite make it out as there was much anger in her voice lol

 

[Nick Lukey]

Top result and more kudos to Fuji

I might try that one with my X pro, I left it on the car seat with a flash connected to the hot shoe had to brake suddenly....whole lot flew off the seat and hit the glovebox.... one snapped off hot shoe with flash still attached.
Out with the araldite glued it back on, not really an issue as I tend not to shoot flash much. Been like that for a year

Might just send it in for a quote

 

[Kev Pugh]

Top result and more kudos to Fuji

I might try that one with my X pro, I left it on the car seat with a flash connected to the hot shoe had to brake suddenly....whole lot flew off the seat and hit the glovebox.... one snapped off hot shoe with flash still attached.
Out with the araldite glued it back on, not really an issue as I tend not to shoot flash much. Been like that for a year

Might just send it in for a quote

The araldite might just give it away Nick

 

[Nick Lukey]

I was going to tell them it was a temporary fix

 

[Kev Pugh]

Do it, it only cost me postage but ffs dont mention me ffs haha

 

[Dan Cattermole]

Breaking news!

Fujifilm have just has announced an unsuspecting high number of broken cameras that have been sent back in various conditions...... all with an attached note saying-

"Dear Fuji, I have been highly recommended by a chap called Pughy....... "

 

[Kev Pugh]

Nooooooooooooo!

 

[Pete Askew]

Lucky that people from Fuji never read forums!

 

[Paul Lange]

Well, last night I tried coaxing the wife into an innocuous looking box with the Fuji address craftily covered by a piece of paper, explaining to her it was a bit of role play and I would climb in through the window to rescue her wearing a Batman outfit. Guess what, someone had tipped her off!! She knew what I was trying to do and i had to spend the rest of the night grovelling. Now I know it couldn't possibly be anyone from RPF, you guys wouldn't do that to me.

Would you?